As a fully remote company, the Cake Development Corporation team is used to working from home. We communicate with our team daily, keep on top of tasks, hold each other accountable and support one another. Heck, a lot of us even do it with kids in the household, too! I consider us extremely lucky to be able to work while juggling an at home life at the same time. It has worked for CakeDC over the past decade, and in my opinion, can work for most companies.
As of last month, an estimated 4.7 million people were working remotely, which grew 44% over the last 5 years. This is just in the United States. Remote work is becoming the norm. Obviously for the next few weeks, this number will be drastically increased, but perhaps this will educate companies on the advantages of a WFH culture. Advantages to employers, besides the operations cost (other than payroll, of course), which can decrease by close to 90%, includes increased productivity. Decreased overhead results in higher salaries, which results in more quality candidates and employees. I understand the concern of the ability to micro-manage (UGH) being unavailable, but according to statistics, 85% of businesses that work remotely confirmed that productivity increased in their companies. When there is more flexibility, there will be higher employee morale.
With the current situation arising from COVID-19, a lot of businesses are forced to transition employees to WFH in order to stay afloat. This not only keeps employees and clients safe, but family members too. I have put together some stats and resources that may help CEO’s and employees transition a little bit easier.
It is absolutely essential to keep open communication among a team when everyone is working remotely. Our team uses RocketChat* ( I will include some links in the resource section at the end of this blog), and it has proved to be effective. A chat allows for quicker response time, as well as allowing individuals to set their status (like busy, away, at lunch, sick, etc.). This is a good way to get quick answers, as users can be alerted when they have been messaged or tagged in a company chat. Most of our team work in different timezones, so this is a good way to “stay in the know” about everything happening day to day. We separate chats according to their department. For example: marketing, development, general, etc. We also have the option to private message with co-workers when needed.
Other ideas, if not daily chat interaction, include scheduled meetings. For most of our team meetings, we use Zoom. This tool allows for audio only, as well as video chats.
Accountability & Time Management:
It is important that tasks are managed and followed through. We use programs like Redmine* to track hours and work, in addition to weekly, or monthly conference calls for each department.
If you or your team are new to remote work, it may be in your best interest to assign a project manager, someone who will assign work, track hours, and ensure that work needed is being completed in a timely manner. Without each person being held accountable, the ship will sink, fast. For personal accountability, there are many free apps and tools available. One example is Trello*. This is a scheduling board so that tasks are not forgotten and you can plan your work week and stay organized. Once tasks placed on your “schedule board” are completed, you can make note of it and stay focused on each one according to their priority. You can also keep track of documents and reports. The boards look like this:
Documents & Recording -
We <3 Google Docs - we are able to share and edit internally, we couldn’t function without it.
Docusign is a good tool for contracts / documents needing signatures
Invision Freehand - this is a tool where you can create presentations, and allows comments and feedback between designers. Good for freelance designers!
Trello - for individual time management scheduling.
Redmine - for project assigning, time recording, HR management,
RocketChat - allows for multiple internal chats all rolled into one link (allows for individual logins)
Zoom - good for meetings. Allows audio and video chats for teams or reps and clients.
Slack - also a great option for expanded chats. Each person has a “screen name” and can be personally messaged, or public groups can be created (we use this as well). Slack also allows video calls with their paid subscription.
WhatsApp - if your team is diverse, like ours, WhatsApp is a must. We are able to text each other, regardless of location - no fees, no service problems (if you have wifi of course).
World Time Buddy - this is a tool that I am not familiar with, but being the designated “scheduler of meetings”, I think I would find it useful. If your team works within different timezones, this allows you to add the location of your teammates, compare times, and find ideal times for meetings.
In the development world, community support sites are absolutely one of the most important tools. This allows for individuals - inside or outside of your company - to communicate and help each other out. Most developers are aware and utilize these, but if not, may I suggest:
Discourse - chat support
GitHub - our favorite team collaboration tool. GitHub allows for hosting, editing and managing products. We use it for building software and allow for community interaction. It also integrates with a lot of other tools, which is a plus!
These resources are just a drop in the bucket compared to what is available to remote workers. I think this is a reflection of how WFH is becoming more accepted and more normal in the corporate world. I’d love to hear some of your favorites: firstname.lastname@example.org.
Let’s take away some positivity to the current quarantined times, and encourage more companies to follow suit. In today’s world, flexibility goes a long way and this type of transition can be mutually beneficial for employers and employees. I mean look at us, we are PRETTY normal… right?
Speaking of being in quarantine - stay healthy, stay inside, and wash your hands!