If you have a website and have not made the necessary security precautions, then you may become victim to hacking.
Besides the obvious defacing that can take place once your website has fallen victim, here are some other signs you have been hacked:
Your website redirects to another site, not your own.
Google or Bing notifies you.
Your browser indicates that your site is not secure.
You notice a change in your website traffic, especially from different countries.
So you’ve been hacked - what do you do? Where do you start?
We’ve put together a few things that you need to look into as soon as possible!
Do you have a support team? Contact them!
In this situation, it is best to immediately contact your technical support - your web developers who have experience in how to handle these situations. From what to shut down, what to look for and where to check. Someone without the technical expertise to help you is going to have difficulty properly fixing things!
Get together all of the information required for your support team
Your support team will need all the access information, so start putting this together - things they will need access to include your CMS; hosting provider and login details; web logs, FTP/sFTP access credentials as well as any back ups you may have. If you have never been hacked or do not have regular back ups running - here’s a good place to start.
Temporarily take your website down
If you haven’t already done so, make sure to take your site down temporarily. While you are doing this, it is also important to check all your servers and computers for malware, spyware or trojans. And if you have a virtual server, it may be in the best interest to start over - some attacks leave software that may not be visible or you may not know what to look for.
Change your passwords
Make sure to change your passwords! Not sure what to use? For the best security, make use of a password generator that includes both letters and numbers of more than 12.
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